Privacy Policy

1. Identification of the Data Controller

This comprehensive Privacy Policy sets out the exact manner in which Cosmo Fame Limited ("we", "us", or "our"), as the sole proprietary owner and operator of bestgame.sbs (the "Platform"), collects, classifies, safeguards, and processes personal data. Our operations comply rigorously with the federal Personal Information Protection and Electronic Documents Act (PIPEDA), provincial privacy statutes in Canada, and recognized international data governance benchmarks.

2. Scope of Collected Information

We adhere strictly to the principle of data minimization. We only collect information essential for mathematical match simulations and platform security:

• Direct User Inquiries: Full name, verified email address, subject matter, and correspondence history submitted through our support and contact portals.
• Tactical Simulation Inputs: 11-player squad lineups, formation selections (4-3-3, 4-4-2, 3-5-2), Captaincy multipliers, draft timestamps, and simulated match outcomes.
• Client-Side Preferences: Local browser storage parameters including chosen interface language (English / French) and saved squad configurations.
• Technical Diagnostic Telemetry: Anonymized IP addresses, browser engine user-agent strings, device screen dimensions, network latency records, and automated security event logs.

3. Purposes & Legal Grounds for Processing

Under Canadian federal privacy regulations, data is collected and processed exclusively for specific legitimate operational purposes:

• Deterministic Contest Execution: Calculating 90-minute live soccer simulations, verifying $100M salary limits, and determining accurate leaderboard point totals.
• Integrity Enforcement: Preventing automated bot scripting, multi-accounting, and fraudulent squad manipulation.
• Customer Support & Dispute Resolution: Reviewing simulation discrepancy reports, responding to technical tickets, and assisting Canadian managers.
• Platform Security & Legal Compliance: Safeguarding network endpoints, preventing DDoS attacks, and complying with statutory obligations.

4. Algorithmic Transparency & Skill-Gaming Telemetry

BestGame.sbs operates solely as a quantitative sports analytics engine. Player ratings, form statistics, and simulation outcomes are calculated through deterministic algorithms that evaluate real-world athletic metrics (e.g., expected goals, tackle completion ratios, pass accuracy, and discipline). We do not employ automated decision-making that creates legal effects concerning your personal data.

5. Data Retention & Erasure Schedules

We retain submitted contact information for a maximum of twenty-four (24) months following the resolution of your inquiry to facilitate continuity of service. Server access logs and diagnostic telemetry are routinely overwritten after ninety (90) days. Users may at any time request expedited deletion of their correspondence by writing to [email protected].

6. Absolute Ban on Third-Party Data Monetization

Cosmo Fame Limited maintains a strict policy regarding user privacy: we do not sell, rent, trade, lease, or monetize your personal information to any third-party marketing brokers, advertising networks, or lead generators. Information is accessed exclusively by authorized personnel under strict non-disclosure obligations.

7. Individual Privacy Rights for Canadian Participants

In alignment with Canadian privacy legislation, all participants possess the following enforceable rights:

• Right to Access: You may request a complete transcript of all personal data held about you by Cosmo Fame Limited.
• Right to Rectification: You may request immediate correction of inaccurate or outdated contact information.
• Right to Erasure: You may request permanent deletion of your communication logs and customer service files.
• Right to Withdraw Consent: You may withdraw your consent for future data processing at any time.

8. Cross-Border Data Transfers & Security Infrastructure

All traffic between your client device and our server cluster is encrypted in transit using industry-standard TLS 1.3 cryptographic protocols with 256-bit Advanced Encryption Standard (AES) keys. Where data is processed across international boundaries to reach our headquarters in Hong Kong, we implement equivalent contractual data protection safeguards.

9. Protection of Minors (19+ Requirement)

BestGame.sbs is strictly intended for individuals of legal age (19 years or older in Canada). We do not knowingly collect, store, or process personal information relating to minors under the age of majority. Any records discovered to belong to an underage individual will be permanently expunged immediately.

10. Updates & Official Inquiries

We reserve the right to periodically amend this Privacy Policy to reflect statutory updates or architectural upgrades. Material revisions will be posted on this page with an updated revision date. For formal inquiries regarding data protection, please contact: